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Data protection

Privacy policy

Information about the processing of personal data on this website.

Controllers

Dr Veronica Coltoiu and Dr Liviu Coltoiu. See the legal notice for the address.

Technical delivery

When a website is accessed, technically necessary server logs may be created, including the IP address, time, browser type and requested page. Processing is governed by the hosting provider’s technical configuration.

Contact form

The form requests a name, email address, optional telephone number, location or reason for enquiry, and a message. Please do not send reports, diagnoses or other health data. Form enquiries are sent to kontakt@neurologie-psychiatrie-teneriffa.de.

WhatsApp and external maps

WhatsApp and Google Maps open only when you actively select the relevant external link. The external provider’s privacy policy then applies.

Cookies and analytics

The website does not use analytics, marketing or map cookies and does not load external web fonts. A consent banner is therefore not shown.

Your rights

Depending on applicable law, your rights may include access, rectification, erasure, restriction, portability and objection, as well as the right to complain to a data protection authority.

Spam protection with Cloudflare Turnstile

We use Cloudflare Turnstile to protect the contact form against automated submissions. Contact pages connect to Cloudflare, which may process technical information such as your IP address and browser information for security verification. Our server-side CAPTCHA validation sends the verification token and, where applicable, the IP address, not the content of your message. See the Cloudflare Turnstile privacy information for details. Cloudflare Turnstile Privacy Addendum.

WhatsApp